At Bytitech, we value your trust and are committed to protecting your personal information. This Privacy Policy explains in plain language how we collect, use, and share your data when you interact with our CPaaS platform for SMS, WhatsApp, RCS, Chatbot, Voice, Email, and Messaging services.

1. Information We Collect

Information You Provide

We collect information you directly share with us—such as your name, email address, phone number, and any other details you provide when signing up for our services, contacting us, or filling out forms on our website.

Information We Collect Automatically

When you visit our website or use our services, we automatically gather certain data, including your IP address, browser type, device information, and usage details. This helps us improve your experience and optimize our services.

2. How We Use Your Information

We use your data to:

• Provide and personalize our CPaaS services
• Communicate important updates or offers
• Improve our platform’s performance and security
• Analyze trends to help us better understand user needs

Our goal is to make sure you get the most out of our services while keeping your information safe and secure.

3. Sharing Your Information

We do not sell or rent your personal data. We may share information:

• With trusted third-party service providers who help us operate our platform
• To comply with legal obligations or protect our rights
• With business partners when it’s necessary to provide the services you’ve requested

Every sharing decision is made with your privacy in mind.

4. Cookies and Similar Technologies

Our website uses cookies and similar tools to enhance your browsing experience. These tools help us remember your preferences and provide a more personalized service. You can manage your cookie settings through your browser, but please note that some parts of our website might not work properly if you disable them.

5. Data Security

We use industry-standard security measures to safeguard your information. While no online system is 100% secure, we strive to protect your data with encryption, access controls, and regular security reviews.

6. Data Retention

We keep your personal information only for as long as necessary to fulfill the purposes outlined in this policy. When the data is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

You have the right to access, correct, or delete your personal data. If you have questions about how we handle your information or wish to update your details, please contact us using the details provided below.

8. International Data Transfers

If you are located outside the country where our servers are based, your data may be transferred to, stored, and processed in another jurisdiction. We take appropriate steps to ensure that your data remains protected regardless of where it is processed.

9. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date and notify you via our website or other communication channels. We encourage you to review this page periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch:

Email: info@bytitech.com

Address: Unit No 1205, 1st Floor, Landmark Cyber Park, Sector – 67, Gurgaon, Haryana 122101
Phone: +971 565541909

Thank you for trusting Bytitech with your information. We’re here to help you stay connected—safely and securely.